Feelgood Friday 22.3.24

Individuals, teams and departments across the council regularly receive compliments from residents, visitors and businesses. Here are some from this week.

Resident: Waste Services Dunbar Recycling Centre I just had to write to say what a fantastic facility this is! It is by far the best centre I have ever used in all the places I have lived. The whole facility is well signposted and unbelievably organised. The staff always have a smile for customers and are very happy to help answer any questions.
The whole site is SPOTLESS and there's never anything overflowing/too full.
Even the reuse container is organised so that things can be left tidily on shelves, making it much easier to donate or indeed easier to see items, should you be looking for something to reuse.

I honestly can't praise this site enough. The staff should be commended and I hope you will pass on my comments to them. They are a credit to ELC and credit where credit is due!

Resident: Adult Wellbeing & Customer Services I’ve had reason to contact East Lothian’s Social Work department recently regarding getting a care package put in place for my elderly father who will be 92 in September. All my dealings with the department have been extremely positive.
The call centre staff have always been very pleasant and efficient. My mum received a care package prior to her going into a nursing home back in 2018 and I am pleased to say that all our dealings with this department have always been very positive.

Resident: Property Maintenance Within the last week 2 new council-maintained (public) LED wall lights were installed to the rear of properties in Tranent. I would like to say well done to the council workers who carried out this work. Please send my compliments to them. This was definitely a job well done & the new LED wall lights are large, extremely bright and effective.