August 2025

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Thank you! Celebrating staff compliments

Individuals, teams and departments across the council regularly receive compliments from residents, visitors, staff and businesses. Here's a selection:

Comment from supplier: Road Services and Planning. We work across various council authorities and subsequently numerus colleagues in planning and roads. You and your colleagues will not appreciate, or possibly even be aware of this, but as a group you are second to none in terms of communication and willingness to attend meetings to keep the projects moving forward. Makes my role so much easier and is hugely appreciated. 

Local resident: Corporate Communications. I wanted to give feedback on the Be Nice campaign. Absolutely brilliant! When you see signs about abuse in Dr's surgeries, garages etc they come across as hostile. But the human touch and, indeed, nice notice at the end of your email would resonate much more, in my opinion. Well done East Lothian Council! Please pass this on. Thank you.

Local resident: Waste Services. Ricky at Wallyford recycling area was wonderful! We needed to dispose of some windows and could not do so in Dunbar. I rang the council who gave me Ricky’s number. He was a delight, cheerful and helpful. When we arrived today he guided us to the best parking spot and then worked with is to unload the items. A true gentleman and I hope you treasure him!

Local resident: Libraries and customer services. My wife and I had very positive and helpful support today from Dr Hanita Ritchie today. Thanks to her for digging into the history of old buildings at North Berwick. She left no stone unturned and has given us several pointers towards achieving our goal of finding facts. We are grateful for such a service in our county.

Local resident: Registration services. We just wanted to say a huge thank you for our marriage ceremony on Saturday 19th July 2025. It was very straight forward, and Jim made us feel at ease and made the whole experience very memorable and special. Please pass on our thanks to Jim. We also wanted to say that the room is simple but beautiful. it was just amazing.

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