Replacement of the council's booking system

Work is ongoing to transform our council service delivery portfolio into an innovative, efficient service within our financial constraints. Currently, room and estate bookings are conducted in wide range of ways using systems that are not fit for purpose. The Lets and Bookings project aims to develop a corporate bookings system on a Zipporah platform that is fit for the council's specific needs.

Phase one is simply a replication of our current systems’ functionality into the new system to ensure continuation of service. Expansion of the system to include refinements, hot desks, open spaces, events and customer online self-serve will roll-out in later phases.

BookingLive will cease to take bookings on 14 February and the new Zipporah booking system will be rolled out for use on 17 February. All bookings in BookingLive will be migrated over to the new system before 17 February.

The Zipporah booking system is very user friendly however, support material will be available from the room bookings page in the coming weeks. To discuss the project please contact Senior Project Officer Kellie Jewell kjewell@eastlothian.gov.uk

To report a fault with the Corporate Booking System please contact the Digital and Systems team cssystems@eastlothian.gov.uk phone 01875 824084