June 2025

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Thank you! Celebrating staff compliments

Individuals, teams and departments across the council regularly receive compliments from residents, visitors, staff and businesses. Here's a selection:

Local resident: Libraries. Thank you for your hospitality and amazing day today. We are really grateful for work you have put into organising our visit to the John Gray Centre. Thank you also to Anita for organising tea and coffee for us. This was lovely.

Council tenant: Property maintenance. Everyone in property repairs, starting with Amanda this morning, has been so helpful. Everything requested has been done and now I can have a peaceful weekend.

Prestonpans resident: Amenity Services. I cannot believe the difference in Prestonpans cemetery -  all grass tidy, all rubbish picked up, and all trees and shrubs trimmed. Could you please thank whoever is responsible. Thank you.

Staff member: Libraries. I just wanted to say that the overwhelming feedback was so positive, and particularly about how friendly, helpful, and welcoming the staff at Haddington library are, and what brilliant relationships you all build with young people.

North Berwick resident: Road Services. The issues surrounding any work related to the east end High Street have been a point of contention and conflicting opinion for many months. The need for renovation of the road surface, pavement space etc. was obvious. However the concern around access to shops and businesses, the issue of parking and the significant difficulties for those with limited mobility was hotly debated.
I have walked down the High Street this morning on a gloriously sunny day, acknowledging a professional and pleasing renovation which reflects quality workmanship and aesthetic materials.
Thank you for the planning, the work teams involved and the efficient completion of the process.

N Berwick high street improvements
Completed work at North Berwick High Street

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