May 2025

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Help for musculoskeletal pain

Back pain, twisted ankles or knee problems – musculoskeletal (MSK) issues can literally be a pain in the neck.

NHS 24 is promoting musculoskeletal (MSK) resources and advice on Scotland's health website NHS inform. The information explains how to manage common MSK conditions and injuries, as well as details on when to seek further medical advice if needed. It’s available 24/7 and regularly reviewed by clinicians to make sure it is relevant and up to date.

Approximately 20% of calls made to NHS 24's 111 service about MSK conditions result in self-care advice, meaning the condition can be effectively managed at home without the need to further consult a health professional.

Reduce symptoms and improve strength

NHS inform’s MSK pages include self-management advice for various body parts and provide information on a range of MSK conditions such as ankle sprains and sciatica. It also offers exercises to help alleviate symptoms and aid movement and strength.

Jenifer Dallas, an NHS 24 Physiotherapist and Chair of NHS 24’s MSK Clinical Advisory Group, explains: “Many MSK injuries or conditions are not serious, but they can be painful and debilitating in the short term. NHS inform’s MSK resources include guidance on appropriate self-care, such as pain relief and exercises, so you can safely manage the problem at home.

“Each page also has advice on when to seek further help if needed and how to access MSK services in your area.”

Self-refer to local services

East Lothian residents aged 16 or over can also directly refer themselves, either by phone or email, to a locally-based MSK physiotherapy service without needing to see a GP first.  A physiotherapist will be able to assess and help you over the phone, before making a plan for any ongoing management needed. 

This may include offering a face-to-face appointment at:

  • East Lothian Community Hospital, Haddington
  • Musselburgh Primary Care Centre
  • Dunbar Medical Practice
  • Edington Community Hospital, North Berwick 

Find out more:

NHS Inform MSK information

MSK services in East Lothian

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