December 2025

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Celebrating staff compliments

Individuals, teams and departments across our council regularly receive compliments from residents, visitors, staff and businesses. Here's a selection:

This lovely piece of feedback was hand delivered by Annie who was contacted through Prestonpans Community Centre’s Positive Prescriptions referral scheme to come along and join the Friendship Group held there.

Thank you card

Dear Lorna and all of you. After 84 very unhappy years, I came in on Thursday to be greeted with such warmth and acceptance that it took my breath away. It felt like I’d found my forever home! Please don’t forget me – I will be back. Thank you so much.

Well done to the many teams and staff for the positive feedback and compliments they have received recently, including:

  • the Waste Services team, especially John and Stuart for clearing up the rubbish blown around the street in North Berwick
  • Judith Mackie in Revenues for helping with a customer’s Council Tax
  • the ‘book bugs’ at Haddington Library
  • the team from Landscape and Countryside who picked up the litter on the A1
  • Amanda Mackay in the Contact Centre for being patient and calming
  • the Museums team for being wonderful and inspiring

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